+91 88029 88633
info@mehandika.com
customercare.mehandika@gmail.com

Privacy Policy

Effective Date: [18-09-2026] | Last Updated: [18-09-2026]

At Mehendika Herbal Henna (“Mehendika”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit or use our website https://mehandika.com/ (“Website”), purchase our products, contact us, submit an enquiry, subscribe to our communications, or otherwise interact with us.

By using our Website or providing your personal information to us, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect different types of information depending on how you interact with our Website and services.

1.1 Personal Information

We may collect information such as:

We only request information that is reasonably necessary for the relevant purpose.

1.2 Order and Transaction Information

When you purchase products from us, we may collect information necessary to process and fulfil your order, including:

Where payments are processed through third-party payment gateways, payment card, banking or other sensitive payment information may be collected and processed directly by the relevant payment service provider. We do not intend to store complete debit/credit card numbers, CVV numbers, UPI PINs, passwords or banking credentials on our own systems.

1.3 Automatically Collected Information

When you visit our Website, certain technical information may be collected automatically, including:

This information may be used for website operation, security, analytics and improving our services.

2. How We Use Your Information

We may use your personal information for the following purposes:

Order and Service Fulfilment

Communication

We may use your contact details to:

Marketing and Promotional Communications

Where you have provided appropriate consent, we may send you information about:

Depending on the communication channel and the consent provided, such communications may be sent through email, SMS, WhatsApp, Google RCS or other permitted communication channels.

You may opt out of promotional communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.

Website Improvement

We may use information about website usage to:

3. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of parts of the Website.

Where required by applicable law, we will obtain the appropriate consent before using non-essential cookies or similar technologies.

4. How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share personal information where reasonably necessary with trusted third parties and service providers, including:

Such third parties may process information only to the extent necessary to provide their services or fulfil a legitimate legal or business purpose.

We may also disclose information where necessary to protect our rights, property, customers, employees or the security of our Website.

5. Payment Information

Payments made through the Website may be processed through third-party payment service providers.

Depending on the payment method selected, you may be redirected to or interact directly with the payment provider’s platform.

Payment providers may collect and process information in accordance with their own privacy policies and terms.

Mehendika does not request or require customers to provide their UPI PIN, banking password, ATM PIN, OTP or other confidential authentication credentials to us.

You should never share such information with anyone claiming to represent Mehendika.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against:

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Accordingly, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

When information is no longer required, we may securely delete, anonymise or otherwise dispose of it, subject to applicable legal and regulatory requirements.

8. Your Rights and Choices

Subject to applicable law, you may have rights regarding your personal information, including the ability to:

Certain information may need to be retained where required by law or where there is a legitimate business or legal reason for doing so.

To exercise your rights or raise a privacy-related concern, please contact us using the details provided below.

9. Marketing Communications and Opt-Out

If you have consented to receive promotional communications from us, you may receive communications through channels such as email, SMS, WhatsApp or Google RCS.

You can opt out of promotional communications at any time.

Please note that even after opting out of marketing communications, we may still send essential service-related communications, such as:

10. Children’s Privacy

Our Website and products are not specifically directed towards children.

We do not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us without the required consent, please contact us so that we can take appropriate action.

11. Third-Party Websites and Services

Our Website may contain links to third-party websites, platforms, payment providers, social media platforms or other services.

We are not responsible for the privacy practices, content or security of third-party websites.

We encourage you to review the privacy policies of any third-party service before providing your personal information to them.

12. International Data Processing

Some of our technology, payment, communication, hosting, analytics or other service providers may process information on servers located outside India.

Where personal information is transferred or processed outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable laws and contractual or security requirements.

13. Product-Related Information

Mehendika Herbal Henna products are intended for cosmetic and external use as described on the relevant product packaging and Website.

Customers should carefully review product ingredients and usage instructions before use and should conduct an appropriate patch test where recommended.

We may use information provided by customers regarding product usage, feedback, reviews or enquiries to improve our products and customer experience.

Any personal information contained in such communications will be handled in accordance with this Privacy Policy.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to periodically review this page for the latest version.

15. Grievance and Privacy Complaints

If you have any question, concern, complaint or request regarding the collection or handling of your personal information, please contact us.

We will make reasonable efforts to review and respond to privacy-related requests within the period required under applicable law.

Contact Details
Mehendika Herbal Henna
Address: Satkartar Traders, MIE 1654 Bahadurgarh Industrial Area, Haryana, India
Phone: +91 88029 88633
Email: info@mehandika.com
Customer Care: customercare.mehandika@gmail.com

16. Consent

By using our Website, submitting information through our forms, or purchasing products from us, you acknowledge that you have read and understood this Privacy Policy.

Where consent is required under applicable law, we will seek the appropriate consent before processing personal information for the relevant purpose.

You may withdraw consent for processing based on consent, subject to applicable legal and contractual requirements.

17. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes relating to this Privacy Policy shall be subject to the jurisdiction of the courts specified in the applicable Terms of Service, unless otherwise required by applicable law.

Contact Us

If you have questions regarding this Privacy Policy or the way we handle your information, please contact:

Mehendika Herbal Henna
Satkartar Traders, MIE 1654 Bahadurgarh Industrial Area, Haryana, India
Phone: +91 88029 88633
Email: info@mehandika.com
Customer Care: customercare.mehandika@gmail.com