Terms of Service – Mehendika Herbal Henna

Introduction
Welcome to Mehendika Herbal Henna, a brand committed to delivering 100% natural, eco-friendly, and authentic herbal care. By purchasing or using our products, you agree to these Terms of Service (“Terms”). Please read them carefully to understand your rights and responsibilities.

2. Product Use

• Mehendika Herbal Henna is intended solely for external cosmetic use (hair and skin application).
• Customers must follow instructions provided on packaging or by authorized representatives.
• The product is not for ingestion or medical treatment.
• Promotional Note: Our henna is safe, gentle, and chemical-free, designed to give rich, vibrant results while conditioning your hair naturally.

3. Eligibility

• Purchasers must be at least 18 years old or have parental consent.
• By buying, you confirm compliance with applicable local laws and regulations.

4. Orders & Payments

• Prices are displayed in INR and may change without prior notice.
• Payments must be made through approved channels (UPI, cards, net banking, COD if offered).
• Orders are confirmed only after successful payment.

5. Shipping & Delivery

• Delivery timelines are estimates; delays may occur due to logistics or regulatory issues.
• Risk of loss passes to the customer upon delivery.

6. Returns & Refunds

• Returns are accepted only for unopened, unused products within [3 days] of delivery.
• Refunds are processed after inspection and approval.
• No refunds for allergic reactions; customers are advised to conduct a patch test before use.
• Promotional Note: While our henna is made from pure herbal ingredients, natural products may vary in shade depending on hair type and condition.

7. Warranties & Disclaimers

• Products are provided “as is” without guarantees of specific results.
• Mehendika Herbal Henna disclaims liability for misuse, allergic reactions, or results differing from expectations.
• Customers are responsible for checking ingredients for potential allergies.

8. Intellectual Property

• All trademarks, logos, and packaging designs of Mehendika Herbal Henna are the property of [Satkartar Trader's].
• Unauthorized reproduction or resale is prohibited.
• Promotional Note: Our brand identity reflects a heritage of herbal beauty care, blending tradition with modern quality standards.

9. Limitation of Liability

• Mehendika Herbal Henna is not liable for indirect, incidental, or consequential damages arising from product use.
• Maximum liability is limited to the purchase price of the product.

10. Governing Law & Jurisdiction

• These Terms are governed by the laws of India.
• Any disputes will be subject to the exclusive jurisdiction of courts in New Delhi.

11. Contact Information

For queries, complaints, or support:

• Email: support@mehendika.com
• Phone: +91-8802988633
• Address: Satkartar Traders, MIE 1654 Bahadurgarh Industrial Area, Haryana, India

🌿 Why Choose Mehendika?

• Natural & Authentic: 100% herbal ingredients, carefully sourced.
• Safe & Gentle: Free from harmful chemicals, suitable for regular use.
• Eco-Friendly: Packaged responsibly with sustainability in mind.
• Trusted Choice: Loved by customers who value authentic herbal care.